Pet Policy & Pet Registration Form

We love pets and they are welcome to stay at The Surf Yamba.

For guests wanting to stay at The Surf Yamba with their pets, we have a few simple rules to ensure you, your pet and other guests enjoy their stay.

Small non-shedding toy breeds only - acceptance by application.
Spaces are limited and available in all categories except Clarence or Clarence Superior.

  1. One dog or cat only.

  2. Pet must be clean, flea and tick treated, house trained and well behaved. 

  3. The Surf reserves the right to require immediate removal of any pet that displays dangerous or unacceptable behaviour, including, but not limited to, biting, excessive noise (such as barking), evidence of disease, or urination/defecation on hotel floors, balconies, decks or public areas. 

  4. Guest must supply bedding, pet towels, carrier, restraints, water, and food bowls (these must be placed on the balcony)

  5. Guests supply toileting mats/trays (located on balcony), waste bags and sufficient paper towels to clean up.

  6. Hotel linen, blankets, sofas, cushions, and towelling must not be used for pet use. If hair detected this could result in non-refundable eviction

  7. All litter/waste to be removed and disposed of properly by the guest (not in room waste bins or flushed)

  8. Pet must not be left unattended in the room. Rooms will not be serviced if pet unrestrained.

  9. Not everyone will share the same love for dogs as you, so please keep them under control and don't let them approach others without an invitation.

  10. If your pet barks or whines and disturbs other guests, the pet owner will be responsible for resolving the issue. Or face non-refundable eviction. 

  11. Pets are not permitted in Pool Area.

  12. Should damage be caused by your pet to any element of our property during your stay, a minimum charge of AUD$300 will be applied to your account

  13. Please be aware that a non-refundable cleaning fee of $45 per stay will be charged to your account prior to check-out to cover the cost of additional and necessary cleaning in preparation for our next guest. If room fumigation is required due to pest infestation an additional fee over and above the cleaning fee will apply. 

By submitting the below form, I agree to abide by the preceding rules and take full responsibility for the actions of my pet and any damages my pet may incur. I also permit the credit card on file to be charged for all damages and/or fees assessed because of my pet's misconduct.

Thank you for abiding by our pet policies and helping to ensure an enjoyable experience for all our guests.

What to Bring

Bringing the right items is key for a good hotel stay with your pet. 

We’ve got our routine down to near perfection now and here’s what we bring:

  • Treats

  • Food and water bowl

  • Kennel

  • Blanket/Bedding

  • White noise machine/fan

  • Toys

  • Cleaning supplies